Collage of smiling Hopin team members waving hi with snippets of happy customer feedback messages praising their support

Contact Hopin
Product Support

Collage of smiling Hopin team members waving hi with snippets of happy customer feedback messages praising their support
You can visit our Knowledge Base at any time. It helps most of the users on Hopin's site - regardless of why you're visiting. If you don't find the answer to your question, let us know how we can help. Our friendly 24x7 global product support team will serve you as quickly as possible. Looking forward to hearing from you!

Product Support

Please visit our Knowledge Base (updated daily!) where we answer hundreds of the most common questions on how to build awesome events. Is something missing you would like to see? Let us know and we’ll be sure to get it added.

If you are unable to find what you need, please contact our team directly. We are here for you 24x7 with the blue “Help” button. Our global team will answer your questions in detail.

Don’t forget, when you’re live in your event use the blue “Chat” bubble for live event support. We’re here to make sure you’re successful when using any aspect of the platform.

Hopin not only provides great customer support but live workshops with event pros and classes from our on-demand library are also available